Technology Sales Support Associate Director
Responsibilities Presenting and articulating advanced product features and benefits, product future direction and overall CCH Tagetik solutions. Providing presales technical / functional support to prospective clients and customers, while ensuring customer satisfaction with minimal supervision Shortening the sales cycle by delivering flawless standard and custom product demonstrations to mid and c-level executives in the Office of Finance. Proactively scoping the technical solution required to address customer requirements, assesses customers' met and unmet needs, and recommends solutions that optimize value for both the customer Collaborating with sales to ensure opportunities are effectively covered and well prepared Completing prospect RFP's as required. Monitoring customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure. Providing coaching and professional development to team member in order to enhance their product knowledge, technical acumen, and technical sales skills. Coordinating the transition between pre-sales specifications and implementation services once contracts have been awarded Strong collaboration within the pre-sales team and across the organization Strong collaboration with Customer Success to increase customer satisfaction/retention Completing required training and development objectives within the assigned time frame Act as liaison between the organization's sales/business development to improve product capabilities, user experience and user interface in order to align with customer's business requirements Collaborating with partners and training them to deliver demos Improving/maintaining standard demo assets to ensure top-notch sales presentations. Collaborating with Product Management for roadmap definition Collaborating with Marketing for lead generation and thought leaderships events Collaborating with Product Marketing for competitive intelligence and analysis Knowledge and Experience Great presentation and public speaking skills. Versed and experienced with business analysis and financial modeling. 10
years of CPM industry experience. 7
years in pre-sales Background in Finance/Accounting. Attention to detail with an ability to think critically on the fly Strong listening skills Strategic thinking skills Analytical skills Strong flexibility to adapt to last minute requests Open of traveling any time it is requested
Salary Range:
$150K -- $200K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications.
years of CPM industry experience. 7
years in pre-sales Background in Finance/Accounting. Attention to detail with an ability to think critically on the fly Strong listening skills Strategic thinking skills Analytical skills Strong flexibility to adapt to last minute requests Open of traveling any time it is requested
Salary Range:
$150K -- $200K
Minimum Qualification
Sales Management & Operations, SalesEstimated Salary: $20 to $28 per hour based on qualifications.
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