Housekeeping Operations Manager
-Supervise and inspect the daily cleaning of the guest rooms, Front and Heart of House and ensure the adherence of standards by completing inspection reports -Ensure compliance with accident/loss prevention programs:
SOPs (Standard Operating Procedures), MSDS (Material Safety Data Sheets), and all health/sanitation standards and regulations to achieve high levels of cleanliness and guest satisfaction -Review schedules daily to ensure proper staffing for the AM/PM shift and assign overtime if needed -Assist in preparation of grids and workloads for housekeeping staff ensuring maximum efficiency -Issue assignments to staff for special requests and areas of concentration to ensure a smooth flow of the housekeeping operation -Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide quality service -Monitor daily guest room key inventory -Assist and conduct daily line-up with staff -Visually inspect cleanliness, appearance, and maintenance of VIP rooms, guest rooms, corridors, back landings, and staircases on assigned floorsReport and assign all deficiencies to appropriate departments (engineering department, Telecom, etc.
) -Submit reports of inspections on a daily basis -Communicate cleanliness concerns to appropriate persons, and resolve challenges -Monitor appliances, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards -Monitor inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments -Make daily reports on the condition of assigned section and advise Director of Housekeeping of any work or problems that need attention -Maintain close communication with all other departments -Ensure that proper records of work assignments are maintained -Perform weekly inspections with section managers -Ensure communication and feedback between all supervisors and employees -Complete any other assigned tasks or projects by Director of Housekeeping Salary The range for this role is $60,000 to $62,000 USD per annumThis range is only applicable for jobs to be performed in New York City, NYThis is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this postingWe may ultimately pay more or less than the posted range, and the range may be modified in the futureAn employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Recommended Skills Quality Assurance Reports Management Operations Management Supply Chain Management Operational Performance Estimated Salary: $20 to $28 per hour based on qualifications.
SOPs (Standard Operating Procedures), MSDS (Material Safety Data Sheets), and all health/sanitation standards and regulations to achieve high levels of cleanliness and guest satisfaction -Review schedules daily to ensure proper staffing for the AM/PM shift and assign overtime if needed -Assist in preparation of grids and workloads for housekeeping staff ensuring maximum efficiency -Issue assignments to staff for special requests and areas of concentration to ensure a smooth flow of the housekeeping operation -Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide quality service -Monitor daily guest room key inventory -Assist and conduct daily line-up with staff -Visually inspect cleanliness, appearance, and maintenance of VIP rooms, guest rooms, corridors, back landings, and staircases on assigned floorsReport and assign all deficiencies to appropriate departments (engineering department, Telecom, etc.
) -Submit reports of inspections on a daily basis -Communicate cleanliness concerns to appropriate persons, and resolve challenges -Monitor appliances, furniture, room supplies and general appearance of rooms to ensure all is up to hotel standards -Monitor inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments -Make daily reports on the condition of assigned section and advise Director of Housekeeping of any work or problems that need attention -Maintain close communication with all other departments -Ensure that proper records of work assignments are maintained -Perform weekly inspections with section managers -Ensure communication and feedback between all supervisors and employees -Complete any other assigned tasks or projects by Director of Housekeeping Salary The range for this role is $60,000 to $62,000 USD per annumThis range is only applicable for jobs to be performed in New York City, NYThis is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this postingWe may ultimately pay more or less than the posted range, and the range may be modified in the futureAn employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
Recommended Skills Quality Assurance Reports Management Operations Management Supply Chain Management Operational Performance Estimated Salary: $20 to $28 per hour based on qualifications.
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