Broker Support Customer Service & Call Center - New York City, NY at Geebo

Broker Support

Job Description Group Overview:
The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands.
Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries.
We are 5,300 people strong.
We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.
Tullett Prebon Part of TP ICAP group, operates at the heart of the world's financial, energy and commodities markets.
We are professional intermediaries playing a pivotal role in the world's financial markets, covering FX, Rates, Credit, Equities and Energy & Commodities.
Globally, we are a leading provider of market participants, with execution via a range of regulated venues, covering a full spectrum of over-the-counter (OTC) asset classes.
Matching buyers and sellers, we facilitate the development of liquidity and price discovery in these markets and provide insight and context to our clients.
We operate a hybrid model where brokers provide business-critical intelligence to clients.
It's supplemented by proprietary screens for historical data, analytics and execution functionality.
Our clients include banks, insurance companies, pension and hedge funds, asset managers, energy producers and refiners, as well as risk and compliance managers and charities.
Role
Responsibilities:
Provide complete support to the brokers for the smooth running of the desk Ensure timely and accurate input of trades into trading systems Resolve any trade queries received internally and externally, and ensure any trade discrepancies are resolved in a timely manner Keep trade records up to date Provide input on various projects for brokers and traders Provide trade details to brokers and traders on a daily basis Reconcile and match broker commissions to trade and update the commission allocation report Monitor markets and follow financial news and developments Complete any mandatory training by the required deadlines Act with integrity and due skill, care and diligence in carrying out your duties Other duties as may be required Experience / Competences Essential Knowledge of financial products, investment strategies and market dynamics.
Effective communicator both verbally and in writing.
Excellent attention to detail, can understand and translate data to a wide-ranging audience.
Proven ability to work under pressure and enjoys working in a fast-paced environment.
Critical problem-solving skills.
High ethical standards and commitment to delivering for clients responsibly.
Desired Additional language skills (verbal and written).
Experience using financial software, trading platforms and market research tools.
Can easily build relationships and demonstrates ability to work effectively with others.
Demonstrates high levels of energy in seeking out and achieving new goals.
Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background.
If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply.
You may be the ideal candidate for this position or another opportunity within our organisation.
Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution.
Don't hesitate to take the leap and explore the possibilities.
Your potential is what truly matters to us.
Company Statement:
The TP ICAP Group is committed to promoting Equality and Diversity and encouraging a culture that actively values difference.
It is recognised that employees from different backgrounds and experiences can bring valuable insights to the work environment and enhance the way we work.
TP ICAP aims to create a positive, cohesive and inclusive culture, where diversity is valued, respected and built upon.
The objective is to recruit and retain a diverse workforce that reflects the global markets in which we work.
TP ICAP is also committed to ensuring that the backgrounds, beliefs and cultures of all its employees are respected and to ensuring that the working environment is free from discrimination, harassment, bullying or any other conduct which causes an employee's suffering.
The Group also is committed to encouraging diversity amongst its current workforce and candidates.
Salary:
$65,000-$75,000 #TP Location USA - 200 Vesey Street - New York, NY Recommended Skills Attention To Detail Communication Ethics Finance Hardworking And Dedicated Investment Strategy Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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