Help Desk Support
Our client, a boutique Real Estate firm specializing in upscale luxury properties, is currently in search of a Help Desk Support Specialist to join their internal IT Team.
The selected candidate will be responsible for handling approximately 60-80 tickets per week, with an expectation to manage around 75% independently, while collaborating with the team on various special projects during the remaining time.
This is a hybrid role requiring 4 days per week in the office.
Responsibilities will include:
Set up users for various systems and applications.
Handle incoming support phone calls.
Follow up with users to ensure service satisfaction.
Provide support for Windows-based operating systems, Microsoft Office applications, and other software packages.
Assist with troubleshooting and support for devices including laptops, desktops, phones, and printers.
Required:
2
years experience in IT support for professional services.
Bachelor's Degree in computer science or similar discipline.
Excellent communication and presentation abilities.
Nice to have:
Project management experience would be advantageous.
Experience in real estate sector a big plus.
Local candidates only Recommended Skills Communication Enterprise Application Software Help Desk Information Technology Operational Systems Printing And Screen Printing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p00476crk8mj72br9', 'ExternalApply-j3p00476crk8mj72br9'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
The selected candidate will be responsible for handling approximately 60-80 tickets per week, with an expectation to manage around 75% independently, while collaborating with the team on various special projects during the remaining time.
This is a hybrid role requiring 4 days per week in the office.
Responsibilities will include:
Set up users for various systems and applications.
Handle incoming support phone calls.
Follow up with users to ensure service satisfaction.
Provide support for Windows-based operating systems, Microsoft Office applications, and other software packages.
Assist with troubleshooting and support for devices including laptops, desktops, phones, and printers.
Required:
2
years experience in IT support for professional services.
Bachelor's Degree in computer science or similar discipline.
Excellent communication and presentation abilities.
Nice to have:
Project management experience would be advantageous.
Experience in real estate sector a big plus.
Local candidates only Recommended Skills Communication Enterprise Application Software Help Desk Information Technology Operational Systems Printing And Screen Printing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p00476crk8mj72br9', 'ExternalApply-j3p00476crk8mj72br9'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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