Customer Care Specialist (Evenings)
3.
8 New York, NY New York, NY Full-time Full-time $20 - $22 an hour $20 - $22 an hour Description:
About the Role DGA Security is currently hiring in our Customer Care department.
Our team works with existing customers, providing the highest level of customer service available in our industry.
You will begin your career at DGA Security by going through our extensive training program.
This is a 6 week paid training program.
Our training schedule is Monday through Friday, 8:
00 AM - 4:
30 PM.
Once your training is complete, you will be assigned 5 consecutive work days on an available shift.
(3 Positions Available) - 3:
30 PM to 12:
00 AM Both of these shifts will include Saturday and Sunday as part of your regular schedule.
What you will do Communicate effectively with clients to relay information and collect data Dispatch DGA Security Technicians and Response Agents, as well as emergency services when necessary Update system information and document activity accurately Handle all inbound customer requests in a timely manner Perform additional functions and/or work on special projects that may be assigned at the discretion of management Requirements:
Qualifications 1
year experience in a similar role (Customer Service/Inbound call center preferred) Experience working in database systems (i.
e.
Salesforce or another CRM) Ability to multi-task within a fast-paced service environment Effective communication and organizational skills Demonstrate excellent listening skills and the ability to work independently and with a team High school diploma or GED required What We Offer Completive pay and opportunities for overtime Excellent comprehensive insurance coverage 401(k) retirement savings plan & employer match Access to Corporate Discounts Commuter benefits Company paid life insurance And much more About DGA Security DGA Security is a high-growth security technology company.
Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses, real estate, and retail presences across North America.
With over fifty years of market dominance, we are a rock-solid company that leverages today's evolving technologies to enjoy continued aggressive growth.
DGA prides itself on providing generous benefits and fostering a family-like culture and healthy work/life balance.
You will work with some of the nicest and brightest colleagues who will support you to succeed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 New York, NY New York, NY Full-time Full-time $20 - $22 an hour $20 - $22 an hour Description:
About the Role DGA Security is currently hiring in our Customer Care department.
Our team works with existing customers, providing the highest level of customer service available in our industry.
You will begin your career at DGA Security by going through our extensive training program.
This is a 6 week paid training program.
Our training schedule is Monday through Friday, 8:
00 AM - 4:
30 PM.
Once your training is complete, you will be assigned 5 consecutive work days on an available shift.
(3 Positions Available) - 3:
30 PM to 12:
00 AM Both of these shifts will include Saturday and Sunday as part of your regular schedule.
What you will do Communicate effectively with clients to relay information and collect data Dispatch DGA Security Technicians and Response Agents, as well as emergency services when necessary Update system information and document activity accurately Handle all inbound customer requests in a timely manner Perform additional functions and/or work on special projects that may be assigned at the discretion of management Requirements:
Qualifications 1
year experience in a similar role (Customer Service/Inbound call center preferred) Experience working in database systems (i.
e.
Salesforce or another CRM) Ability to multi-task within a fast-paced service environment Effective communication and organizational skills Demonstrate excellent listening skills and the ability to work independently and with a team High school diploma or GED required What We Offer Completive pay and opportunities for overtime Excellent comprehensive insurance coverage 401(k) retirement savings plan & employer match Access to Corporate Discounts Commuter benefits Company paid life insurance And much more About DGA Security DGA Security is a high-growth security technology company.
Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses, real estate, and retail presences across North America.
With over fifty years of market dominance, we are a rock-solid company that leverages today's evolving technologies to enjoy continued aggressive growth.
DGA prides itself on providing generous benefits and fostering a family-like culture and healthy work/life balance.
You will work with some of the nicest and brightest colleagues who will support you to succeed.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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