Desktop Support
Technical Support Level 2 - Hybrid NYCTechnical Experience & Skills:
Experience giving AV support for meetings using integrated room systems, video conference tools(zoom, bluejeans, etc), and meeting room booking systems (Condeco, Asure, etc.
) Managed AV vendor relationships Support IP phone systems such as Cisco Call Manager:
phone configuration, voicemail Support enterprise mobile devices including cell phones and tablets Managed cellular provider plans Experience using an enterprise mobile device management platform like Intune Experience with Ticketing and/or project management system Microsoft Active Directory and Windows Server knowledge Support Mac and Windows workstations Support Web Applications/SaaS including Office 365 or similar, Okta, or similar, and Box, or similar.
Excellent high-level troubleshooting, attention to detail, organization, communication, and customer service skills.
Excellent time management skills and the ability to efficiently multi-task, adapt, and stay calm under pressure to any changes or client emergencies.
Experience with white glove support Recommended Skills Active Directory Group Attention To Detail Business Relationship Management Cisco Communication Customer Service Apply to this job.
Think you're the perfect candidate? Apply Now Estimated Salary: $20 to $28 per hour based on qualifications.
Experience giving AV support for meetings using integrated room systems, video conference tools(zoom, bluejeans, etc), and meeting room booking systems (Condeco, Asure, etc.
) Managed AV vendor relationships Support IP phone systems such as Cisco Call Manager:
phone configuration, voicemail Support enterprise mobile devices including cell phones and tablets Managed cellular provider plans Experience using an enterprise mobile device management platform like Intune Experience with Ticketing and/or project management system Microsoft Active Directory and Windows Server knowledge Support Mac and Windows workstations Support Web Applications/SaaS including Office 365 or similar, Okta, or similar, and Box, or similar.
Excellent high-level troubleshooting, attention to detail, organization, communication, and customer service skills.
Excellent time management skills and the ability to efficiently multi-task, adapt, and stay calm under pressure to any changes or client emergencies.
Experience with white glove support Recommended Skills Active Directory Group Attention To Detail Business Relationship Management Cisco Communication Customer Service Apply to this job.
Think you're the perfect candidate? Apply Now Estimated Salary: $20 to $28 per hour based on qualifications.
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