Director Product Delivery & Integration
DescriptionYou Lead the Way.
We ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success.
Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day.
And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives.
Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Find your place in technology of #TeamAmex.
Director, Product Delivery & Integration , GCST CPD will be responsible for cross platform delivery of highly complex enterprise top priorities where end-to end project/program management is required to coordinate across product and engineering teams.
The successful candidate will partner with technical and product colleagues to provide the end to end management of large scale initiatives, driving value for the Commercial business and delivering innovation and technical excellence.
Key
Responsibilities:
Lead program/project teams and ensure delivery of business solutions across multiple tech platforms to meet business needs and requirements.
Partners and collaborates with Product Management, Technology Leaders, and teams to understand the intended outcome of the program, manage delivery, andcommunicate program updates.
Responsible for portfolio, large programs, or logical grouping of projects (for example, by line-of-business, platform, or region)Manage a methodology driven quality plan in terms of deliverables, cost, scope, and schedule.
Provide strategic and delivery direction for technology and business teams.
Coordinates and reviews portfolio s end to end delivery plans.
Actively participate in long-range strategy planning to address complex business issues.
Supports and guides the development process, collaborating effectively across multiple cross-functional teams to skillfully execute on deliverables in a timelymanner.
Provide leadership to cross-functional teams and serves as the primary point of contact from project/program inception to delivery.
Act as a primary liaison between Technology and the Business.
Work closely with cross-functional Program Managers and/or Lead Project Managers, anticipating delivery issues and providing direction on development efforts.
Establish and maintain strong relationships with Business partners, ensuring regular communication of delivery progress.
Promotes continuous improvement in Technology end to end delivery processes to drive overall improvements.
Actively engages in resourcing processes to ensure organization agility.
Facilitates the engagement of end-to-end delivery and/or support teams, negotiating where necessary to resolve any resourcing conflicts that may arise.
due to availability or skill.
Actively participate in the Investment decisioning process, by ensuring provision of information concerning specific business opportunities where technology can enhance the value of business.
Qualifications:
Understanding of the technical platforms and architectural integrations.
Knowledge of technical integration to ensure solution alignment across platforms and risk mitigation.
Champion of Lean-Agile practices and mindset by encouraging and supporting enterprise Agile maturity progression.
Builds and develops high performing teams.
Encourages diversity of thought and demonstrate an open mindset.
Fosters a culture of trust and leadership in others.
Champions a learning culture to drive continuous improvements and standardization.
Respectfully and purposefully challenges the status quo.
Ensures collaboration and quality practices between leaders, Agile teams, and Product teams.
Influence with or without authority through effective change and leadership management.
Domain expertise in Commercial products and Technology architecture overview.
Deep understanding and certifications for scaled agile methodology.
Key Skills:
Experience driving large scale Product & Technology delivery.
Requires prior management, supervisory experience.
Emotional intelligence and effective stakeholder management skills.
Demonstrated experience with system architecture, design & integration as well as business knowledge in multiple disciplines.
Education/
Experience:
Prior relevant professional work experience including product and technology software development and project management experience.
Bachelor s Degree in related field required.
Proven track record of leading multiple portfolios/programs/projects at a time with a demonstrated skill and maturity of integrating software and end to end delivery across the Enterprise.
Experience in people leadership including coaching, mentoring, and conflict resolution.
Additional Agile certifications a plus.
QualificationsSalary Range:
$145,000.
00 to $230,000.
00 annually
bonus
equity (if applicable)
benefitsThe above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20
weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window:
to access the three posters.
Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Job Field:
TechnologiesSchedule:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
We ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you ll learn and grow as we help you create a career journey that s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you ll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company s success.
Together, we ll win as a team, striving to uphold our company values and powerful backing promise to provide the world s best customer experience every day.
And we ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers digital lives.
Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Find your place in technology of #TeamAmex.
Director, Product Delivery & Integration , GCST CPD will be responsible for cross platform delivery of highly complex enterprise top priorities where end-to end project/program management is required to coordinate across product and engineering teams.
The successful candidate will partner with technical and product colleagues to provide the end to end management of large scale initiatives, driving value for the Commercial business and delivering innovation and technical excellence.
Key
Responsibilities:
Lead program/project teams and ensure delivery of business solutions across multiple tech platforms to meet business needs and requirements.
Partners and collaborates with Product Management, Technology Leaders, and teams to understand the intended outcome of the program, manage delivery, andcommunicate program updates.
Responsible for portfolio, large programs, or logical grouping of projects (for example, by line-of-business, platform, or region)Manage a methodology driven quality plan in terms of deliverables, cost, scope, and schedule.
Provide strategic and delivery direction for technology and business teams.
Coordinates and reviews portfolio s end to end delivery plans.
Actively participate in long-range strategy planning to address complex business issues.
Supports and guides the development process, collaborating effectively across multiple cross-functional teams to skillfully execute on deliverables in a timelymanner.
Provide leadership to cross-functional teams and serves as the primary point of contact from project/program inception to delivery.
Act as a primary liaison between Technology and the Business.
Work closely with cross-functional Program Managers and/or Lead Project Managers, anticipating delivery issues and providing direction on development efforts.
Establish and maintain strong relationships with Business partners, ensuring regular communication of delivery progress.
Promotes continuous improvement in Technology end to end delivery processes to drive overall improvements.
Actively engages in resourcing processes to ensure organization agility.
Facilitates the engagement of end-to-end delivery and/or support teams, negotiating where necessary to resolve any resourcing conflicts that may arise.
due to availability or skill.
Actively participate in the Investment decisioning process, by ensuring provision of information concerning specific business opportunities where technology can enhance the value of business.
Qualifications:
Understanding of the technical platforms and architectural integrations.
Knowledge of technical integration to ensure solution alignment across platforms and risk mitigation.
Champion of Lean-Agile practices and mindset by encouraging and supporting enterprise Agile maturity progression.
Builds and develops high performing teams.
Encourages diversity of thought and demonstrate an open mindset.
Fosters a culture of trust and leadership in others.
Champions a learning culture to drive continuous improvements and standardization.
Respectfully and purposefully challenges the status quo.
Ensures collaboration and quality practices between leaders, Agile teams, and Product teams.
Influence with or without authority through effective change and leadership management.
Domain expertise in Commercial products and Technology architecture overview.
Deep understanding and certifications for scaled agile methodology.
Key Skills:
Experience driving large scale Product & Technology delivery.
Requires prior management, supervisory experience.
Emotional intelligence and effective stakeholder management skills.
Demonstrated experience with system architecture, design & integration as well as business knowledge in multiple disciplines.
Education/
Experience:
Prior relevant professional work experience including product and technology software development and project management experience.
Bachelor s Degree in related field required.
Proven track record of leading multiple portfolios/programs/projects at a time with a demonstrated skill and maturity of integrating software and end to end delivery across the Enterprise.
Experience in people leadership including coaching, mentoring, and conflict resolution.
Additional Agile certifications a plus.
QualificationsSalary Range:
$145,000.
00 to $230,000.
00 annually
bonus
equity (if applicable)
benefitsThe above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20
weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window:
to access the three posters.
Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Job Field:
TechnologiesSchedule:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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