Director, Technical Services Advisor (NY/NJ)
Medidata:
Powering Smarter Treatments and Healthier PeopleMedidata, a Dassault Syst mes company, is leading the digital transformation of life sciences, creating hope for millions of people.
Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and improve outcomes.
More than one million registered users across 2,000
customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data.
Known for its ground-breaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants.
And Medidata's ongoing commitment to infusing the patient voice into trial designs and solutions is creating a better and more inclusive experience for all participants in clinical studies.
Medidata is involved in nearly 40% of company-initiated trial starts globally, with studies conducted in more than 140 countries.
More than 70% of novel drugs approved by the Food and Drug Administration (FDA) in 2022 were developed with Medidata software.
Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers.
Discover more at www.
medidata.
com and follow us @medidata.
Your Mission:
The Technical Services Advisor is a technical expert focusing on advising and mentoring our Partners during and after implementation of Medidata Products on our Unified Platform.
You will be reporting to the VP of Technical Services.
Using your technical experience in building/configuring applications within the Clinical environment you will be an important member of the Medidata Technical Services team driving the successful implementation of one or more Medidata Products within our Partners.
Main
Responsibilities:
Technical Architecture & Consulting:
Be the technical architect, providing advice on complex system designs and architectures.
Assess current technical environments and recommend improvements or innovations.
Collaboration with Departments:
Work with Sales, PreSales, Professional Services Market Segments, and R&D teams to understand their needs and challenges.
Facilitate communication between these departments to ensure understanding of goals and strategies.
Standardization and Innovation:
Identify opportunities for standardizing current Technical Services offerings, enhancing operational efficiency.
Propose new offerings by staying abreast of emerging technologies and market trends and taking into account client needs, Sales/Presales requests.
Sales Education & Support:
Educate and support the sales team about our technical offerings.
Develop materials and conduct training sessions to enhance their ability to sell these solutions.
Liaison with TS Development Teams:
Be a bridge between the technical services development teams.
Bring forward ideas and feedback for review and potential implementation.
Project Oversight:
Oversee projects from conception to implementation, ensuring that they align with business objectives and are delivered within time and budget constraints.
Partner Management:
Engage with important partners to gather requirements, provide regular updates, and manage expectations.
Learning:
Keep up-to-date with the latest technologies, methodologies, and industry trends to maintain a competitive edge and provide the best advice and solutions.
Qualifications:
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Experience in technical consulting, architecture, and project management.
Experience successful collaboration with sales, R&D, and development teams.
.
Mentor teams.
Competencies:
Strategic thinking.
Leadership and team management.
Strong analytical and technical skills.
Technical Engineering skills and Architecture, systems engineering experience.
The salary range posted below refers only to positions that will be physically based in New Jersey.
As with all roles, Medidata sets ranges based on many factors including function, level, candidate expertise, and geographic location.
Pay ranges for candidates in locations other than New Jersey, may differ based on the local market data in that region.
The base salary pay range for this position is $135,000.
00 to $180,000.
00Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work.
Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses.
Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.
#LI-TC1#LI-Hybrid.
Estimated Salary: $20 to $28 per hour based on qualifications.
Powering Smarter Treatments and Healthier PeopleMedidata, a Dassault Syst mes company, is leading the digital transformation of life sciences, creating hope for millions of people.
Medidata helps generate the evidence and insights to help pharmaceutical, biotech, medical device and diagnostics companies, and academic researchers accelerate value, minimize risk, and improve outcomes.
More than one million registered users across 2,000
customers and partners access the world's most trusted platform for clinical development, commercial, and real-world data.
Known for its ground-breaking technological innovations, Medidata has supported more than 30,000 clinical trials and 9 million study participants.
And Medidata's ongoing commitment to infusing the patient voice into trial designs and solutions is creating a better and more inclusive experience for all participants in clinical studies.
Medidata is involved in nearly 40% of company-initiated trial starts globally, with studies conducted in more than 140 countries.
More than 70% of novel drugs approved by the Food and Drug Administration (FDA) in 2022 were developed with Medidata software.
Medidata is headquartered in New York City and has offices around the world to meet the needs of its customers.
Discover more at www.
medidata.
com and follow us @medidata.
Your Mission:
The Technical Services Advisor is a technical expert focusing on advising and mentoring our Partners during and after implementation of Medidata Products on our Unified Platform.
You will be reporting to the VP of Technical Services.
Using your technical experience in building/configuring applications within the Clinical environment you will be an important member of the Medidata Technical Services team driving the successful implementation of one or more Medidata Products within our Partners.
Main
Responsibilities:
Technical Architecture & Consulting:
Be the technical architect, providing advice on complex system designs and architectures.
Assess current technical environments and recommend improvements or innovations.
Collaboration with Departments:
Work with Sales, PreSales, Professional Services Market Segments, and R&D teams to understand their needs and challenges.
Facilitate communication between these departments to ensure understanding of goals and strategies.
Standardization and Innovation:
Identify opportunities for standardizing current Technical Services offerings, enhancing operational efficiency.
Propose new offerings by staying abreast of emerging technologies and market trends and taking into account client needs, Sales/Presales requests.
Sales Education & Support:
Educate and support the sales team about our technical offerings.
Develop materials and conduct training sessions to enhance their ability to sell these solutions.
Liaison with TS Development Teams:
Be a bridge between the technical services development teams.
Bring forward ideas and feedback for review and potential implementation.
Project Oversight:
Oversee projects from conception to implementation, ensuring that they align with business objectives and are delivered within time and budget constraints.
Partner Management:
Engage with important partners to gather requirements, provide regular updates, and manage expectations.
Learning:
Keep up-to-date with the latest technologies, methodologies, and industry trends to maintain a competitive edge and provide the best advice and solutions.
Qualifications:
Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
Experience in technical consulting, architecture, and project management.
Experience successful collaboration with sales, R&D, and development teams.
.
Mentor teams.
Competencies:
Strategic thinking.
Leadership and team management.
Strong analytical and technical skills.
Technical Engineering skills and Architecture, systems engineering experience.
The salary range posted below refers only to positions that will be physically based in New Jersey.
As with all roles, Medidata sets ranges based on many factors including function, level, candidate expertise, and geographic location.
Pay ranges for candidates in locations other than New Jersey, may differ based on the local market data in that region.
The base salary pay range for this position is $135,000.
00 to $180,000.
00Base pay is one part of the Total Rewards that Medidata provides to compensate and recognize employees for their work.
Most sales positions are eligible for a commission on the terms of applicable plan documents, and many of Medidata's non-sales positions are eligible for annual bonuses.
Medidata believes that benefits should connect you to the support you need when it matters most and provides best-in-class benefits, including medical, dental, life and disability insurance; 401(k) matching; unlimited paid time off; and 10 paid holidays per year.
#LI-TC1#LI-Hybrid.
Estimated Salary: $20 to $28 per hour based on qualifications.
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