Senior Digital Product Manager - Global Loyalty & Benefits
DescriptionYou Lead the Way.
We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company's success.
Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.
Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Find your place in technology on #TeamAmexThe Enterprise Platforms Loyalty and Benefits organization is looking for a talented and experienced Sr Product Manager to be a part of offer strategy for American Express.
These responsibilities will include leading transformation activities and building capabilities with their peer product managers across the Offers domain.
As the Sr Product Manager, you will collaborate with multiple stakeholders & business partners to define the business needs, frame strategy, create and own the roadmap, execute and deliver on priorities and effectively communicate at all levels.
In addition, one Product Owner will be led by the Sr Product Mgr.
Responsibilities:
This role requires a candidate with a strong understanding of marketing and partner management.
Deep engagement and consultation with various business teams to understand current and future Offer needs.
Work collaboratively across various stakeholder groups, including Loyalty, Marketing, Merchant, channel partners, technologies and compliance, to envision and deliver Offer requirements.
Lead the product envisioning for Offers capabilities & solutions partnering with business and technical architects, subject matter expert and product owners to create capabilities and features.
Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the business teams.
Manage and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.
Full participation in and support of agile practices and ceremonies to reinforce the agile transformation of the delivery team.
Build robust understanding of Amex Offers as well as competitive landscape.
Communicate and build consensus across multiple teams in creating solutions to business needs.
Minimum
Qualifications:
Minimum 2 years' experience as product owner/manager Must have experience communicating and influencing above and creating/delivering presentations for wide leadership audiencesExperience working in building large-scale, high-performance backend solutions preferredTeam skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externallyProficient knowledge of Agile and Scrum development methodologies and IT project managementExcellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirementsStrong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumenProject management skills; ability to prioritize and complete tasksKnowledge of Change Management practices is desirableBachelor's Degree requiredQualificationsSalary Range:
$110,000.
00 to $190,000.
00 annually
bonus
benefitsThe above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20
weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window:
to access the three posters.
Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Job Field:
ProductSchedule:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways.
When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other.
Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact every colleague has the opportunity to share in the company's success.
Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day.
And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives.
Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.
Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.
And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.
Find your place in technology on #TeamAmexThe Enterprise Platforms Loyalty and Benefits organization is looking for a talented and experienced Sr Product Manager to be a part of offer strategy for American Express.
These responsibilities will include leading transformation activities and building capabilities with their peer product managers across the Offers domain.
As the Sr Product Manager, you will collaborate with multiple stakeholders & business partners to define the business needs, frame strategy, create and own the roadmap, execute and deliver on priorities and effectively communicate at all levels.
In addition, one Product Owner will be led by the Sr Product Mgr.
Responsibilities:
This role requires a candidate with a strong understanding of marketing and partner management.
Deep engagement and consultation with various business teams to understand current and future Offer needs.
Work collaboratively across various stakeholder groups, including Loyalty, Marketing, Merchant, channel partners, technologies and compliance, to envision and deliver Offer requirements.
Lead the product envisioning for Offers capabilities & solutions partnering with business and technical architects, subject matter expert and product owners to create capabilities and features.
Build and actively manage a product backlog of features and capabilities that are refined and prioritized in close collaboration with the business teams.
Manage and work with product peers on the allocation of scrum team capacity by translating features into prioritized user stories.
Full participation in and support of agile practices and ceremonies to reinforce the agile transformation of the delivery team.
Build robust understanding of Amex Offers as well as competitive landscape.
Communicate and build consensus across multiple teams in creating solutions to business needs.
Minimum
Qualifications:
Minimum 2 years' experience as product owner/manager Must have experience communicating and influencing above and creating/delivering presentations for wide leadership audiencesExperience working in building large-scale, high-performance backend solutions preferredTeam skills, including ability to establish and maintain effective working relationships with all levels within organization, internally and externallyProficient knowledge of Agile and Scrum development methodologies and IT project managementExcellent communication and collaboration skills to consult with various stakeholders and drive to optimal requirementsStrong problem structuring and solving skills, reasoning, and implications development, combined with strong business acumenProject management skills; ability to prioritize and complete tasksKnowledge of Change Management practices is desirableBachelor's Degree requiredQualificationsSalary Range:
$110,000.
00 to $190,000.
00 annually
bonus
benefitsThe above represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being.
That means we prioritize their physical, financial, and mental health through each stage of life.
Benefits include:
Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20
weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window:
to access the three posters.
Employment eligibility to work with American Express in the U.
S.
is required as the company will not pursue visa sponsorship for these positions.
Job Field:
ProductSchedule:
Full-time.
Estimated Salary: $20 to $28 per hour based on qualifications.
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