Deputy Director, HR Operations at International Rescue Committee in New York, NY
Job Description The Deputy Director, Human Resources Operations will lead the Human Resources Operations team; serve as Product Manager for the Human Capital Platform (e.g., Workday); and lead the analysis, design, and implementation of an HR Shared Services model. oTeam leadership responsibilities (the team processes transactions for US domestic and international operating units) include workload management, training, mentoring and day to day assistance in resolving escalated issues. oProduct management responsibility requires partnering with the HRIT team, HR functional teams, HR business partners, external vendors, and Finance teams to prioritize and schedule improvements in the HR systems that will simplify and automate HR processes. oShared Services design leadership consists of assessing in partnership with HR functional leaders and business unit leaders, current processes and roles to define a new team / process model that streamlines the employee and manager experience across the full employee life cycle from recruiting to post-employment management. Major
Responsibilities:
oDirect and mentor the HR Operations team oResolve policy and process issues across HR functions and other business units oEnsure HR operational processes stay current with local and national regulations (in collaboration with Legal department) oAnalyze and streamline current operational and system processes to remove inefficiencies and improve data quality and reporting accuracy oWork with HRIT and external vendors to assess and implement system improvements oDevelop a Shared Services team structure that will meet the needs of HR Operations and the wider HR community oDesign an automated intake process that will incorporate the ServiceNow system and create Service Level Agreements for transaction processing oDesign and implement manager and employee self-service processes that will streamline operational processes and improve employee engagement with the system
Salary Range:
$80K -- $100K
Minimum Qualification
HR Management, HR Generalists & Business PartnersEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
oDirect and mentor the HR Operations team oResolve policy and process issues across HR functions and other business units oEnsure HR operational processes stay current with local and national regulations (in collaboration with Legal department) oAnalyze and streamline current operational and system processes to remove inefficiencies and improve data quality and reporting accuracy oWork with HRIT and external vendors to assess and implement system improvements oDevelop a Shared Services team structure that will meet the needs of HR Operations and the wider HR community oDesign an automated intake process that will incorporate the ServiceNow system and create Service Level Agreements for transaction processing oDesign and implement manager and employee self-service processes that will streamline operational processes and improve employee engagement with the system
Salary Range:
$80K -- $100K
Minimum Qualification
HR Management, HR Generalists & Business PartnersEstimated Salary: $20 to $28 per hour based on qualifications.
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